Whimsical Wonders

Privacy Policy

introduction

At Whimsical Wonders, we deeply value your trust. This Privacy Policy outlines how we gather, utilize, and protect your personal data when you interact with our website or purchase our handmade resin jewelry, trays, and other artistic creations.

1. Information We Collect and How It's Used

We may collect personal and non-personal information from you to enhance your shopping experience. This includes:

  • Personal Details: Name, email, phone number, shipping address, billing details, and order history — typically gathered during account creation or checkout.
  • Communications: When you contact us via email or social media, we retain that communication to respond effectively.
  • Browsing Data: We collect device type, browser information, IP address, and page interaction details to help us understand how users engage with our website.

We use this information to:

  • Process and ship orders
  • Provide customer service and support
  • Improve website performance and personalize your experience
  • Send order updates, promotional emails (with your consent), and other relevant content

2. Disclosure of Your Information

We do not sell or rent your personal data. However, we may share limited information with trusted third-party service providers solely for the purposes outlined below:

  • Payment Gateways: To process transactions securely
  • Shipping Companies: To deliver your orders
  • Email Services: To send you updates and offers
  • Analytics Providers: To improve our website’s performance

Each third party is required to maintain the confidentiality of your information and comply with data protection laws.

3. Use of Cookies and Targeted Advertising

We use cookies, pixels, and similar tracking tools to enhance your browsing experience. These small data files allow us to:

  • Remember your preferences and past visits
  • Analyze website traffic and trends
  • Display content and offers that match your interests

Some of our partners may also use tracking technologies to serve relevant ads across other platforms (interest-based advertising). You can disable cookies through your browser settings or opt out of personalized ads using tools like the Digital Advertising Alliance.

4. How We Safeguard Your Data

We implement technical, administrative, and physical measures to protect your data. This includes:

  • SSL encryption on our website
  • Secure servers and payment gateways
  • Limited access to personal information on a need-to-know basis

Although we strive to maintain the highest security standards, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your account regularly.

5. Your Privacy Rights

You have full control over your personal information and may:

  • Access or request a copy of your data
  • Request correction of inaccurate details
  • Withdraw consent for promotional emails
  • Request deletion of your information (subject to legal obligations)

To exercise your rights, please contact us at support@whimsical-wonders.store

6. How Long We Retain Your Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Completing transactions
  • Providing customer service
  • Complying with legal and tax obligations

After that period, your data is securely deleted or anonymized.

7. Links to Other Sites

Our website may include links to third-party websites (such as payment processors or social media platforms). These sites operate independently and have their own privacy policies. We encourage you to review them, as Whimsical Wonders is not responsible for external practices.

8. Protecting Children’s Privacy

Our site is intended for users aged 16 and above. We do not knowingly collect or store personal information from children. If we become aware that a minor has submitted data, we will delete it promptly.

9. Interactions Through Social Platforms

If you interact with us via Instagram, Facebook, TikTok, or any other social media platform, your data may also be governed by the privacy policies of those platforms. Please be mindful when sharing information publicly through social channels.

10. Storage and International Handling of Data

All data is stored on secure servers. Depending on your location, your personal information may be transferred and processed outside your country of residence. We ensure such transfers are handled securely and in compliance with applicable laws.

11. Contacting Our Support Team

If you have questions about this policy or would like to manage your personal information, please reach out to us at:

Email: support@whimsical-wonders.store

Policy Updates

We may occasionally revise this Privacy Policy to reflect changes in legal, operational, or technological standards. Any updates will be posted on this page with a revised effective date. We encourage you to review it periodically.

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